1. Minimum order quantity is in full cartons, as specified in our wholesale information email and product pages.
2. All prices quoted are exclusive of GST
3. Goods remain the legal property of Create Flow Pty Ltd until paid in full.
4. Prices are subject to change without notice.
5. The sale of goods is subject to our standard Wholesale Terms of Trade as detailed below.
WHOLESALE TERMS OF TRADE
Effective 16 October 2020
1. The following references will be accepted as:
Supplier, Create Flow Pty Ltd, PO Box 309, Fairy Meadow, NSW, 2519.
Applicant, Buyer, you and your refers to the person/s as nominated on the Account Application document/Invoice/Statement/Web order.
Goods refer to the supplier’s goods or services provided by Create Flow Pty Ltd and invoiced (charged) to the Applicant.
2. Our Offer to Trade
This agreement sets out the respective rights and obligations of you and Create Flow Pty Ltd.
Orders are all C.O.D (pre-payment). Pre-payment invoices may be paid by EFT or direct bank deposit and are required before an order will be dispatched.
The Applicant understands that all or part of or in part of this Agreement may be deleted, altered and/or inclusions made without your prior consent and/or notification. Where practicable we will notify you, in writing prior to inception, but we are not bound by this Agreement to do so.
3. Pricing and G.S.T
All prices are subject to change without notice. Please refer to your invoice or our website for current pricing. Our price lists and wholesale brochures should be used as a guide only. Prices are quoted before freight charges and are exclusive of GST.
4. Order Acceptance and/or Refusal
We may accept or decline, in whole or in part, an order from you. Products are sold in minimum order quantities per SKU of full cases as detailed on the order forms.
5. Order Cut-Off Times and Dispatch Schedule.
All orders where payment is received by Create Flow Pty Ltd and/or goods prior to 14:00 HOURS each business day, will be packed for dispatch within 48 hours.
Orders received after the cut-off of 14:00 HOURS each business day, will be processed as received the following day.
We operate no same day delivery option on goods. All orders are dispatched on a road express service with Australia Post and a tracking link can be provided on request.
All orders are dispatched from Sydney, New South Wales with freight times to the east coast of Australia being 1-4 days from dispatch. Deliveries to Adelaide & Perth can take between 2-10 days from dispatch. Subject to Australia Post, Create Flow Pty Ltd does not have control of delivery times following dispatch.
6. Ownership of Goods
Ownership of goods passes to you at time of payment in full. We remain the owner of all goods covered by an invoice until you have paid in full the invoice value of those goods.
7. Delivery Charges
A freight fee is charged on invoice and is G.S.T. applicable. This charge will be dependent on items ordered and delivery address.
Freight fees are calculated on Australia Post rates, and additional handling fees incurred by our warehouse and logistics provider.
8. Return of Goods
Create Flow Pty Ltd is under no obligation to accept goods for return i.e. for replacement or credit claim, and may refuse to at our discretion and without reason.
ALL GOODS AND INVOICES MUST BE CHECKED ON ARRIVAL. ALL SHORTAGES, INCORRECT OR DAMAGED GOODS MUST BE NOTIFIED TO US WITHIN 48 HOURS OF RECEIPT, OTHERWISE CLAIMS WILL NOT BE RECOGNISED.
Goods for return will not be accepted without prior arrangements and authorised by an officer of the company. All freight charges will be on account of the buyer unless otherwise waived by us.
9. Payment Methods
The Applicant acknowledges that Create Flow Pty Ltd accepts payments by means of:
Credit card, upon request - Visa, MasterCard, Bankcard. A processing fee of 2.5% applied to invoices when paid by credit card.
10. Right to Vary Term of Trade.
We reserve the right to vary these terms and conditions at any time without notice.